Leading by praise: How to use a carrot when you really want a stick.
Many naive leaders believe they have two ways to enact change in their followers. The first way is "the carrot" aka praising good behavior. The second way is "the stick" aka criticizing bad behavior. In my experience, the stick is extremely ineffective. I'd say the only time the stick has any positive impact is when the follower doesn't realize she's doing something wrong, or how serious that wrong thing is. The goal of this post is how to use a carrot when you want a stick. First lets recall how to use a carrot effectively in general: Keep it timely, short, specific and often (the one minute manager is my hero). Any time you see a new good behavior praise it. When you praise, be as specific as possible so the follower knows both the behavior you are praising and the valuable impact of that behavior. It's easy to praise when things go well, but how do we praise when things are going poorly? When things a...